My doorbell stopped showing me live views a couple weeks ago. If I get an alert and look right away, it won’t connect plus I get a recording of nothing. If I wait and check the alert after it uploads, I can see the video most of the time.
I use the iOS app and device health says my WiFi connection is -47.
Thoughts? Suggestions?
Hey @Bk8. This Community write up here covers a bunch of tips and tricks for Live View connection issues. If you are still having issues after looking that over, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.