I have an iPhone. I contacted Customer Service (who hung up on me twice) and went thru the process of re-booting my router. If I have to reboot, delete app / install app, reboot iPhone - this is not what I want. There was someone at the door, only got the notification after they rang the door bell. By the time I got the notice on my phone, tried to open the app to see who it was, and then having to go to the front door, they were gone. When I got the video, I got 30 seconds of choppy video and audio. This hardware does not work like the commercials. Having to move my router closer to the doorbell 2 is not possible nor do I want to reroute my cable. I have an extender but that did not help at all. Becoming very disappointed with this product. Maybe Ring should incorporate a stronger WiFi booster let alone have the signal go to my phone first, then the icloud.