Use to be able to set the motion detection zone on my Ring Doorbell Pro, but the option isn't even there anymore in the app. Anyone know what happened to it?
Hi @79AG have you tried uninstalling and reinstalling the Ring App?
I called Ring technical support and found out that the app loaded on my MAC never really worked, only the mobile app would change the motion detection. Apparently, once the developers figured that out, they just deleted the functionality for the desktop/MAC. Don't know if this is true for a PC.
Motion Detection is only available on mobile devices at this moment. I will be sure to pass along your feedback about wanting the function on your Desktop. Thank you!
I have the same issue of not being able to change the motion settings from the app loaded on my MacBook Pro. As I recall I used to be able to do this and now the functionality is gone. Appreciaet you passing this along to the tech team - configuring the motion settings on the small screen of an iPhone is cumbersone at best.