I had a ring doorbell pro. It was junk. Ring’s IT department, a wonderful lady named Rose, tried to help me out. She contacted me through Ring Community. Even sent me a corner kit for free. However, just problem after problem with video, going offline even though the doorbell was hardwired, and door bell ringing properly. I never did any serious research on the doorbell. However, I did research on a ring spotlight cam battery. I’ve had it up now for several months and have had zero problems with the device. Only complaint is, the night vision isn’t the greatest unless the spotlight is on. But still no problems at all with the night vision.