Hi @Chelsea_Ring I have attached the configuration screenshot as requested. I have made sure the settings are correct. Tested it for a few hours after toggling back and forwards through modes several times and it is still picking up motions and recording. I have spoken to a couple of people I know with a Ring Doorbell and they have the same issue it does not work. There is another feed I can see on the community with someone else with same issue who received same advice and they are also still having same issue? I have a feeling the new mode setting needs to be fixed centrally.
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