Solved! Go to Solution.
Hey @WarMachine042. Have you tried removing the Ring app from your phone, rebooting your phone (turn it off/on), and then reinstalling the app? This will help refresh all the permissions and make sure that the settings you need enabled, are turned on. Also, make sure your phone is not on silent and the sound is turned all the way up.
Additionally, if this doesn't resolve your concern, try resetting the Doorbell by pressing down the setup button for 30 seconds. After a few moments pass from the reset, test a Live View on your phone and let me know if you're able to hear someone from your phone and they can hear you on the other side!