My phone is the only one not getting notifications

We installed a doorbell, and my son and husband both receive notifications, but I don’t. We all have the same settings.

Same model of phones? Same carrier?

I had that problem and reinstalled the app on my phone. This fixed the problem for me.

I’ll try it and see, thanks.

Yes to both questions.

Thanks for your advise, it worked.

Glad to be of service.

My phone stopped getting Ring notifications. I’ve deleted app. Reinstalled. I get live feed and if I ring doorbell. But no motion notifications. All alerts are on?? Ring has worked great for 5 years?

Hi @Sbmoss. I was able to find this Community post where another neighbor had a similar concern. There is a marked solution with steps to try and what to do if those steps do not work.

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