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My doorbell pro is not working

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New Neighbor

My doorbell pro is not working

So I’ve had this doorbell for about a month now and it was working fine. Then about a wk ago it stop working and would not connect to the internet. Now the first time I reset it, it worked fine. But now it will not reset or connect to my internet. I’ve tried everything.
1 REPLY 1
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Community Manager

Re: My doorbell pro is not working

Hi @raylaustin. Since you have exhausted all troubleshooting on your end, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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