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My doorbell not working

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New Neighbor

My doorbell not working

My ring doorbell had not worked for hours!!!!!!! I’m in high alarm because the guy that broke in to my house keeps coming back and he got out of jail yesterday!! And now my ring doorbell is not working. What going on? It stop working around 2 o’clock yesterday
1 REPLY 1
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Community Manager

Re: My doorbell not working

Sorry to hear about this @SamSampson1228! Depending on what functionality of your Ring device that is not working as intended, removing and reinstalling the Ring app on your mobile device will help to ensure the app is updated and optimally integrated. 

 

If you are having any video or connection concerns, the reinstall might assist with that as well. Please also check your device RSSI, or signal strength, in the device health section of the Ring app. Feel free to let us know how this goes! 



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