Hi @danfo, we apologize and are sorry for any frustrations your device is causing you. However, it does sound like there are a few concerns here that are not related.
For starters, your events should load almost instantly. If they do not, is there a certain time and date this happens? Be sure to periodically check status.ring.com to see if there is any downtime with your device.
Regarding notifications, do you have the timeline feature on? Can you confirm what app version you are using?
Regarding your black video concerns, have you had a chance to take a look at this Ring Help Center article: “Fixing Black Video Errors by Adjusting Your Router” the include information is very helpful ad helping you discover the source of the concern.
However, if you are not totally satisfied with your purchase, please do what is best for you and your home. We are always here and more than happy to help get your device up and running to its full potential!