Hey @bekntexas. The settings you have set on your Doorbell should not automatically be resetting themselves. I’d suggest resetting your Doorbell by holding down the setup button for 30 seconds. Once that’s done, you’ll want to walk through a new setup in the Ring App by following the instructions under Set Up a Device. This should resolve your concern and ensure that your settings stay put.
Should this concern persist after completing that step, please give our support team a call at one of the numbers available here. Our support team will be able to look more closely at your device and determine what could be causing thisIf you are outside of the US, please visit here to see how to contact support. Feel free to let us know what support recommends if you reach out to them, as it may help other neighbors with a similar concern! 