Hi @theroninhunter! This should not happen. Try removing and reinstalling the Ring app on your mobile device. If this concern persists, please include your mobile device type and a video example of the concern, if possible. Thank you! 
Hi @theroninhunter! This should not happen. Try removing and reinstalling the Ring app on your mobile device. If this concern persists, please include your mobile device type and a video example of the concern, if possible. Thank you!