Missed doorbell activity gone

Has anyone come across when a missed ring no longer shows up in the event history? I had a missed ring that was in my activity at 4:03 today, I saw it, I viewed and when I went to go look at it again it was gone.

How can I find it again?

Thanks

Are you paying for a plan? Or still using the free trial? If so you should be able to see it. But if not you can’t. If you see it once, the video is gone after.