Hi @Sukh. I’d recommend reviewing the steps in this Help Center Article here to troubleshoot insufficient power issues with the Doorbell Pro. If the steps there don’t resolve your concern, your next best step would be to contact our support team directly so they can take a closer look at your device and account to figure out what the problem is. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.