Hi @PharmacyBrain. Thank you for that detailed information. One test that you can try to perform is to completely shut off cellular data and try connecting via wifi only. Most phones do have a setting that will cause them to switch to cellular data if wifi connection detects an issue. You can also try downloading our Rapid Ring app. It’s an app that we use for just Live View, and it is typically much faster to load. Lastly, check out this Community Article here that has some great tips and tricks for Live View issues. I hope this helps!