I too am having the same problem. Weird because the little preview picture isn’t black and shows motion but going to live view full screen goes black. ALSO THERE HAS BEEN NO RECORDING SINCE MARCH 30TH. Nothing in my network topology has changed. Upload speeds are fine. I recycled the power. I have not hit the reset on the doorbell itself but seriously its the “PRO” version. I really shouldn’t have to physically reset it. I hate resetting things because then I have to set them up again. Also very irritated that I’ve paid for a year’s worth of recordings and there are none after March 30th. You sent out an upgrade on March 30th to add “modes” of home, away, etc. Did you break my Ring with an update?