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Live view blocked by bit defender web security

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New Neighbor

Live view blocked by bit defender web security

My ring doorbell works fine until I turn on the web security on my phone then the live view is blocked.  I get the notifications fine just can't live view.

1 REPLY 1
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Community Manager

Re: Live view blocked by bit defender web security

@Cbspws, this does happen with some third party security apps, they can block or slow down Live View on your phone. This Community article highlights this. Maybe some other neighbors who have used this app before might have some other insights for you on this.