So pretty much like the title says, when I try to go to the live view when I get a notification that there is motion, it won’t connect. It just gives me the option to reconnect, which it won’t do for about 5 minutes or so. Then I can connect just fine. If somebody rings the doorbell, I can answer it just fine. If I just randomly click on live view to look outside, it works just fine. It only won’t connect when I get a motion alert.
Anybody experience this or know what might be causing it?
Hi @DarkAvenger42. This Community post here has some great solutions for Live View issues. If you still have concerns after looking that over, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Come back and let know how you were able to fix this!