I have the same problem.they sent me a replacement and it worked for about a week or two and now it’s doing the same thing. I have a $26 wyze camera that works great and I’ve never had a problem with it so from now on I will be buying all wyze products. This is good for recording and ringing the doorbell but if someone was breaking in my house and I’ll try to activate it I guess I’d be long gone and sold everything and be home by the time I ever got a live again. it’s a high price piece of junk that they have been having problems with for a while at the live activation. Meanwhile they try to say is on the user’s end when they know good and well that’s on their end. I will never buy another ring product
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