Lens flare from doorbell camera

@hartav Thanks for getting back to me with that! It seems like something is reflecting back into the lens, and you only see this at night, correct? Since the Doorbell’s IR light is reflecting off of the side of the brick wall to the right, it’s possible this hard reflection is now going into the center of the device. I would recommend installing a corner kit so that it can point more to the left to see if you can eliminate this. In addition, you can always have this double checked with our support team, but they may recommend the same!

For support to look more into this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know what they say, or if the corner kit helps this vision at night! :slight_smile: