Initial charge

I have had the battery charging for 5.5 hours and the red light is still on.

What do I do now?

Great question @arnie2 ! I recommend charging it for a little longer to ensure it has a full charge. The battery can take 5 to 10 hours to fully charge depending on initial percentage and USB power source used. Check out our help center article for more tips on charging the battery for your Video Doorbell. Hope this helps! :slight_smile: