I have the first gen door bell, and I lost the diode! I can’t find it anywhere. Is it possible for me to get a diode from ring? I tried contacting customer support through the chat, but it said customer support wasn’t available
@Gam89066 wrote:
I have the first gen door bell, and I lost the diode! I can’t find it anywhere. Is it possible for me to get a diode from ring? I tried contacting customer support through the chat, but it said customer support wasn’t available
Hello @Gam89066 ,
The automated Ring Chat isn’t as good as talking to a live person at Ring Support via telephone. I would recommend telephoning Ring Support:
https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch
Unfortunately, due to the Covid-19, their available hours have been changed also:
https://support.ring.com/hc/en-us/articles/360041597471-Ring-s-Response-to-COVID-19
I hope this information helps you
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Thanks! Will try
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