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I can’t view my recordings from my ring door bell

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New Neighbor

I can’t view my recordings from my ring door bell

The doorbell is not letting me view the recorded videos the only thing that I can view is live view and not before I mean non of the recorded events can be view
1 REPLY 1
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Community Manager

Re: I can’t view my recordings from my ring door bell

Hey @Fatisekela. It sounds like you may not have a Ring Protect plan in place, which allows you to view previously recorded events under your Event History within the Ring App. You can learn more about the features offered by our Ring Protect plans and how to subscribe to one in our Help Center Article here. I hope that helps! Smiley Happy 



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