I have checked both alexa app and eho show 8 settings, nothing unusual. When pressing the doorbell button, my echo show announces “Someone is at the Front Door” and displays “connect to ring.com…”. After connected it shows the front door video live view, but only a few seconds. No timer settings feature that makes video display longer. If having this feature then it is the good pair. Bottom line is I’m still using “the second echo dot next to it”.
I don’t know why it didn’t work on yours. Maybe its firmware is buggings, doorbell or echo show? who knows?
Yes, please! It makes no sense to not at least have option for motion too. In fact we only have camera so far (no doorbell yet) so motion is our only effective solution.
Thanks Blakhorse01 for confirming that you are using the 2nd Echo unit near the Echo Show as a “Workaround.”
I think most of us in the community want NEED Ring to step up and create a new feature where it automatically displays on the Echo Show units when the doorbell press or motion nearby.
@blackhorse01, you mention an option in the Alexa app under Doorbell Press Annoucement labeled “Annoucement Devices”. I do not see this option on the app. I only see the switch next to “Doorbell Press” to enable/disable the annoucement. Perhaps you could upload/attach a screenshot? I wonder if this is an option that is rolled-out regionally or to a subset of users. I’m in Canada and I know there have been certain options in Alexa in the past that were not available to non-US customers.
When I setup my doorbell, there was an Alexa notification stating “when the doorbell is pressed, you can see a live view on an Echo Show”, but when I tapped on it, it went to a Help page that didn’t not display in the app. However, I was able to backtrack and figure out that the Help page was this:
@Polaris, Here we go, I uploaded 2 pictures. If you have new setup that looks like the “Alexa app with new options”, just tap on Annoucement Devices. It’ll go to the next screen, from there you’d select echo show device with Announcements & Live View.
There was an update yesterday/today to the Alexa app (for IOS at least, Canada), version 2.2.326868.0, and I now see the “announcement devices” options for the doorbell and tested that it does auto load the live view to my Echo Show(s) when doorbell pressed, for a short time.
No additional Echo device required - its native to the Alexa app.
After updating the Alexa App the new feature is there - although while I was tinkering I did unlink and re-link my Amazon and Ring accounts.
Does it not work for you? Go press the door bell and it should Announce and then within 8-10 seconds display the front door. After displaying the front door (for probably 30 seconds) the device will display the previous screen (my home screen).
The next feature everyone wants is auto display when there is motion.
No additional devices needed. I have video automatically loading on 4 x Echo Show 5 and 1 x Echo Show 8 simultaneously.
Make sure all devices have the latest firmware, including the latest apps on your phone. I relinked my Ring to my Amazon account and they all worked. Not sure if there may be other steps some users need, but this worked for me. I really appreaciate the button on the ring (muted microphone) which allows you to press the screenon the Echo Show to start the conversation.
Next request - a button which allows you to unlock / open your gate on the same screen and this would be PERFECT.