How do I get Ring 2 video to automatically show on Echo Show 8

Hi Blackhorse01,

I have mine setup in the setting you described below but when the door bell is pressed on my unit it does not automatically display the video image of my front door. What it does do is two things:

-Announces verbally on the speaker that “Someone is at the Front Door”

-It displays on the screen the words “Someone is at the Front Door.”

If you have the feature that allows your Echo Show 8 to automatically display the video image of the front door - please reconfirm your settings so I can compare them with mine. I have checked both the Alexa app and Alexa website and have not found any video display settings for the Echo Show 8.

Regards

Joe

Hi Joe,

I have checked both alexa app and eho show 8 settings, nothing unusual. When pressing the doorbell button, my echo show announces “Someone is at the Front Door” and displays “connect to ring.com…”. After connected it shows the front door video live view, but only a few seconds. No timer settings feature that makes video display longer. If having this feature then it is the good pair. Bottom line is I’m still using “the second echo dot next to it”.

I don’t know why it didn’t work on yours. Maybe its firmware is buggings, doorbell or echo show? who knows?

Regards,

Yes, please! It makes no sense to not at least have option for motion too. In fact we only have camera so far (no doorbell yet) so motion is our only effective solution.

Thanks Blakhorse01 for confirming that you are using the 2nd Echo unit near the Echo Show as a “Workaround.”

I think most of us in the community want NEED Ring to step up and create a new feature where it automatically displays on the Echo Show units when the doorbell press or motion nearby.

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@blackhorse01, you mention an option in the Alexa app under Doorbell Press Annoucement labeled “Annoucement Devices”. I do not see this option on the app. I only see the switch next to “Doorbell Press” to enable/disable the annoucement. Perhaps you could upload/attach a screenshot? I wonder if this is an option that is rolled-out regionally or to a subset of users. I’m in Canada and I know there have been certain options in Alexa in the past that were not available to non-US customers.

When I setup my doorbell, there was an Alexa notification stating “when the doorbell is pressed, you can see a live view on an Echo Show”, but when I tapped on it, it went to a Help page that didn’t not display in the app. However, I was able to backtrack and figure out that the Help page was this:

How Do I Turn Doorbell Live View On or Off?

and

What Is Doorbell Live View?

Update: Appears to be a regional roll-out issue (not yet available in UK, Canada) as seen in YouTube video from Craig’s Tech Talk

Attached screenshot from Alexa app with new options —>

@Polaris, Here we go, I uploaded 2 pictures. If you have new setup that looks like the “Alexa app with new options”, just tap on Annoucement Devices. It’ll go to the next screen, from there you’d select echo show device with Announcements & Live View.

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Finally working. Camera now opens once doorbell is pressed. Can also now opt for what device you receive the announcements/alert on.

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There was an update yesterday/today to the Alexa app (for IOS at least, Canada), version 2.2.326868.0, and I now see the “announcement devices” options for the doorbell and tested that it does auto load the live view to my Echo Show(s) when doorbell pressed, for a short time.

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Hi Polaris, Nesbit80, Blakhorse01, & Everyone else,

Confirmed, the new IOS update to the Alexa app (US & Canada) has the option to automatically display the front door when the doorbell is pressed.

Now our next simple ask is for the option to automatically display when there is motion near the doorbell.

Regards

Joe

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Hi together,

confirmation from here, in the Alexa App (Germany) is an option for the automatically live view of ring doorbell.

It works fine if somebody presses the doorbell.

Regards

Jonathan

Must have a Dot Close to a Show 8 in order for the Dot to Tell the Show 8 to open the Ring Doorbell

Hi PHC1,

No additional Echo device required - its native to the Alexa app.

After updating the Alexa App the new feature is there - although while I was tinkering I did unlink and re-link my Amazon and Ring accounts.

Does it not work for you? Go press the door bell and it should Announce and then within 8-10 seconds display the front door. After displaying the front door (for probably 30 seconds) the device will display the previous screen (my home screen).

The next feature everyone wants is auto display when there is motion.

Regards

Joachim

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Just wanted to confirmed what Joachim mentioned.

No additional devices needed. I have video automatically loading on 4 x Echo Show 5 and 1 x Echo Show 8 simultaneously.

Make sure all devices have the latest firmware, including the latest apps on your phone. I relinked my Ring to my Amazon account and they all worked. Not sure if there may be other steps some users need, but this worked for me. I really appreaciate the button on the ring (muted microphone) which allows you to press the screenon the Echo Show to start the conversation.

Next request - a button which allows you to unlock / open your gate on the same screen and this would be PERFECT.

You can also find more information in this Community post.

Thanks again Amazon / Ring for bringing the first feature.

Bob

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How did you do it?

Great News! How long does it take the Amazon Show to display who is at the door?

How much time does it take to display who rings the doorbell. Could you actually measure the time delay?

Hi Chuckster,

From the time someone rings the door:

-Doorbell “Ding-Dong” is activated (I have it hardwired to a physical doorbell too.)

-Echo Anounces that “Someone is at the Front Door”

-Echo Show displays a splash screen someone is at the front door

-At the 6-7 second mark the video will automatically display

-At the 20 second mark the video will automatically end and go back to the home screen

Regards

Joachim

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Now we just need to get the Android app to work the same.

@Yokiebear wrote:

Hi Chuckster,

From the time someone rings the door:

-Doorbell “Ding-Dong” is activated (I have it hardwired to a physical doorbell too.)

-Echo Anounces that “Someone is at the Front Door”

-Echo Show displays a splash screen someone is at the front door

-At the 6-7 second mark the video will automatically display

-At the 20 second mark the video will automatically end and go back to the home screen

Regards

Joachim

During 20 seconds if you touch the screen to turn on micro phone, video will be continuously playing until you say “alexa, stop”.

I do have the same problem. But within the ring app video shows up with no problems.

Does anybody have a clue?

ShaUri

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