How do I get Ring 2 video to automatically show on Echo Show 8

Hi Bo,

Great out of the box thinking to try and make up for a poorly designed integration.

I tried your method and it worked but the initial 5 to 6 second lag in displaying the video in general was already unacceptable then adding in the 2nd Echo unit…well you might as well walk up and open the front door to see who it is.

Manual Method - Telling Alexa to Show Front Door:

1st Trial - 6.87 secs,

2nd Trial - 5.89 secs,

3rd Trial - 6.77 secs

Bo’s Method - Using 2 Echos to Show Front Door:

1st Trial - 17.57 secs

2nd Trial - 16.96 secs

3rd Trial - 16.54 secs.

MESSAGE FOR RING GUYS - Many users purchase these Amazon products with expectations that they would seamlessly integrate with each other.

The MAIN Issues:

-Unacceptable initial 6 second delay in showing the front door when asked.

-Having to manually beg Alexa to show the front door to display on the Echo Show 8.

I have mesh WiFi system with 330Mbps download/ 17Mbps upload and a latency of 10ms - my RING 2 has an RSSI of 40 on the 2.4GHz network connecting to the primary node which means it goes straight out to you guys from my router. I am paying for your yearly service and I find the lag unacceptable. When the doorbell is pressed you should be able to immediately shortcircuit from the RING2 to my ECHO SHOW 8 to bypass the initial delay in viewing who is at the front door. I like some of your features but everyone in this doorbell space can do those things too. I have had your system for 2 years now and I feel that I might have backed the wrong horse in the Front Door Camera race and I should have gone with team “Search Engine.” Thanks for reading my rant - I am hoping you will start to listen what your current customers want from your products.

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You cant be serious. This is some basic functionality that should be included out the box. I can see if it were two different companies and needed to work with each other to integrate, but cmon Amazon owns Ring.

Returning both Ring and Echos. Pretty useless without this basic feature.

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For two weeks or more someone from Ring has been trying to sort out the issue with the Echo Show and Ring Doorbell to no avail. Today I was contacted by someone else from Ring who told me to dowload the Rapid Ring App as this will supposedly allow the video to load faster. I have seen pros and cons about the Rapid Ring App so I am not going to bother with it. I am not too keen on having to use two apps in order to get the two devices to work in sync; that may happen and may not. I was also told that Amazon does own Ring however, Ring and Amazon Echo are two separate entities. I find the advertising for the Ring and Echo Show to be deceptive as these devices do not work as advertised.

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Same here. I just bought 2 echo show 8 expecting this specific feature/behavior to work and to my surprise, it doesn’t. At least returning them would be easy since I found this out before opening the 2nd one. Quite disappointed.

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I have just wasted three weeks in dealing with this issue with Ring reps to no avail. Their resolution to the issue was, “a 3 - 7 second delay is normal”. I am pretty ticked to say the least. It is my opinion that Ring’s advertising is deceptive. Ring passed the buck and told me to contact and deal with Amazon to get this issue resolved. Dealing with Amazon reps is a nightmare and the end result will be no resolution. I believe that Ring is only a very, very expensive doorbell!

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Thanks for you information. I am in Panama Country and we have the same issue we hope Ring and Echo Team can work and fix that. We want to make Real Smart Home Automation.

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Can someone from Ring respond here? This is a basic functionality issue. Even if it is Amazon’s to fix, we’d all really appreciate it if Ring would show some acknowledgement and possibly engage with Amazon to make the products better.

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If you do a search, you will find Rings response in more than one thread. It doesn’t work like stated and their looking into it .

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I have an echo show 8 and thought it would show automactically but soon realised it doesnt and suppose its work in progress… but there are work arounds as i am sure yall might have read on here and i tend to not rely on the echo and have a android tablet automactically show me, its set on the rapid ring app notification and the load time it quick i would say approx 3sec to load live view automactically.

So until there is a offical feature for this from Amazon/RING this method fulfills this need for me atleast :smiley:

I really wish I could return my two.
Really wish I purchased google nest and hub.

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I agree… it’s annoying actual echo show reviewers don’t call out Amazon on this
Only when it affects Ring and Echo sales will they release a simple update

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Workaround using Echo Dot with Echo Show works perfectly with only a 8 second delay from motion detection to camera view! Switched wake up name on Dot so both units don’t respond for other inquires. Wish the function was integrated within the Show, but I had a Dot I rarely used in a spare room & this gets the job done. Thanks for the solution!

Woohooooooooo
We have this feature now.
Thank You Ring.com.

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That is great news. Is there documentation/videos anywhere on how to do this?

Been waiting for a while. Would be great improvement.

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Now that the auto display works for Echo Show devices, it be great to have the option to auto display for motion detection too.

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Option to auto display for motion detection would be really nice feature.

@Ring.com

Can we have this feature for all cameras.

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Hi Tinman,

We do NOT have this specific feature yet where the Amazon Echo Show 8 automatically displays the front door when the doorbell activated and I could not find any mention of this urgently requested feature.

There is a workaround where the end user is required to purchase an Echo Show 8 and an additional Echo unit to simulate this feature but that workaround is unacceptable due to the lag and extra expense.

If you have this feature configured on a Ring Doorbell device - Please share.

I am holding back my Thanks to Ring and Amazon until I see this feature working.

Regards

Joe

Open Amazon Alexa app on your phone. Goto Devices -> Camera -> Ring doorbell cam name -> turn on Doorbell Press Announcements and /or Motion Announcements -> Announcement Devices -> Select Echo Show 8 and/or other Echo devices.

Try to press the doorbell button and watch Echo show.

It works on my Ring doorbell 2 and Echo Show 8. Also it works on other Ring Spotlight cam motion too.

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Please let me know how as I havent seen this

Hi Blackhorse01,

I have mine setup in the setting you described below but when the door bell is pressed on my unit it does not automatically display the video image of my front door. What it does do is two things:

-Announces verbally on the speaker that “Someone is at the Front Door”

-It displays on the screen the words “Someone is at the Front Door.”

If you have the feature that allows your Echo Show 8 to automatically display the video image of the front door - please reconfirm your settings so I can compare them with mine. I have checked both the Alexa app and Alexa website and have not found any video display settings for the Echo Show 8.

Regards

Joe