@Jbl735 Thank you for those pictures! Could you remove the doorbell from your account, reset it by pressing and holding the setup button for 30 seconds, and then re-set up the device on your account? Once set up and all good, please go to the Live View and let me know if the white lines are still present!
@Jbl735 Thanks for letting me know, and my apologises that this has since returned! At this point, could you reach out to our support team for this concern? Please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes!
I'm having this exact same problem along with false motion detection. It only occurs at night. During the day the picture is perfect. I've attached a picture.