Any suggestions to get my ring doorbell 2 to connect to my hidden WPA-PSK network? Encryption is set to WPA2 and the device simply won't connect. I tried an advanced set up but that still does not work; DHCP settings from Router, also tried with Static IP address. The device just blinks on the right side of the circle to signify the network disconnection. Any help is much appreaciated. I am tempted just to return it instead of lowering my wifi security settings.
Hey @New_Ring_Doorbell_2_user! As we value your privacy and security, I recommend contacting our support team for more in-depth and isolated assistance with this. They can be reached at 800-656-1918. I hope this helps!
I have a hidden SSID for just IoT devices. On the mobile app, go to Device Health > Change Wi-Fi Network. Select Continue and follow the instructions. Join the Ring network so the app can talk directly to the doorbell. At the very bottom in light grey select "Add Hidden Network"
Enter your hidden SSID. Select your encryption method, WPA hopefully :-) Enter your password and select Continue.
You should now be connected to your hidden SSID