I keep getting glitches where it tells me there’s a motion detection and when i view the video, its just a video glitch. It happens 3-5 times in a row within a minute of eachother. when i view the video, the start of the video is black and white, then back to color. Battery life doesnt seem to be the issue as this happens when its full battery or low.
Hey @Daesania. Could you try resetting your device and then reconnecting it to see if this helps? For the reset, you will press and hold the setup button for 20 seconds. After this, you will go into the Ring app > Main Menu > Devices > Doorbell > Device Health > Change or Reconnect to Wifi. This will take you through another setup of your device, and then observe the motion recording behavior after the fact to see if it stays like this! Let me know how this goes. 