I am having the same issue. I did an online chat with Ring support. They remotely rebooted the device and that did not fix it. They suggested reinstalling the app. Nothing. They said that I have the latest firmware version and it shouldn’t be a problem. I told them that I was concerned that it wouldn’t recognize a future update and they said it would be okay. It shows the same thing with the Windows 10 app. I have two Spotlight Cams and they both report “up to date”. Not impressed.