Has anybody experience ghost like "mis-rings" / doorbell errors due to direct sunlight on the RING Doorbell? I have now had this happen multiple times almost exactly at the same time (10:11am) in the morning when the sun is directly in the camera. Doorbell rings and false positive occurs. When you watch the video there was never anyone there to push the button. Either faulty system or my house is haunted.
Hey @NAldridge01! A ding event should only occur upon button push, and should not be triggered by a motion or sunlight. All of our outdoor devices are rated for weather resistance and should not be affected by direct sunlight.
I recommend reaching out to our support team for a more in-depth look at this concern. Feel free to let us know how it goes!
Hi, I'm experiencing this same issue. It seems to happen around the same time each day. The doorbell will ring throughout the house, like the button was pressed. It only happens on sunny mornings. It seems there is a small window when the sun shines on the doorbell and that's when it triggers. Could it be a thermal expansion issue where materials are expanding and cause a button/switch trigger in the doorbell?