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Extremely Bad Glare

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New Neighbor

Extremely Bad Glare

My new Ring Wireless Video Doorbell has a terrible glare. Any suggestions on what I can do the alleviate the problem? A picture is attached.

9 REPLIES 9
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New Neighbor

Re: Extremely Bad Glare

Try enabling "HDR" under your settings.

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New Neighbor

Re: Extremely Bad Glare

Hi there,

Did you find the HDR setting made a difference? I'm having the same issue.

Andy

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New Neighbor

Re: Extremely Bad Glare

Well it did for me, my front door faces the west so every afternoon at some point the sun will be visible in my ring 2. All I can say is try it out and see for yourself.
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New Neighbor

Re: Extremely Bad Glare

Is HDR on all doorbells? I can't find it. 

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New Neighbor

Re: Extremely Bad Glare

Not sure actually.  I have a ring 2 thats hard wired and it under video settings.

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Neighbor II

Re: Extremely Bad Glare

Not on my Pro doorbell. See video settings I attached.
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New Neighbor

Re: Extremely Bad Glare

Oh wow, well I don't even know what to say.  Not sure why it would available on the ring 2 and not the ring pro.  I was actually gonna replace my ring 2 with a pro but if that option isn't available  then thats a deal breaker.  

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New Neighbor

Re: Extremely Bad Glare

At least your pro has color night vision my doorbell to has no color night vision, Ring should put These features in all their products they cost enough money.
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New Neighbor

Re: Extremely Bad Glare

I have the same issue with a ring pro no fix yet