Hey @Harv. I think I may have a hunch as to why this not working for! We have this Help Center Article here which details what chime kits are compatible with the Ring Video Doorbell 3. From the pictures, it looks like you have the Bryon 7770, correct? I do not see this listed under compatible chime kits, so it’s best to assume that it is not compatible with the Doorbell which is why it is not working for you. I recommend purchasing a Chime or Chime Pro to ensure you can hear the Doorbell sound throughout the home if you do not wish to replace your internal chime kit!
1 Like