Existing chime

Installed a ring pro. The ring pro camera is working as well as the ring bell and internet however the existing doorbell no longer rings. Yes it is hooked up through it. I installed a new bell/chime as well as a 24/40 transformer. Health shows connected and 3900 on power, but the original bell does not sound? ???

Hi @Steveb1. You may need to check the list of compatible chimes that will ding with our Ring devices. Please check out our Ring Help Center Article here to view our list of compatible chime boxes. :smiley_cat: