Hello! I bought the Ring Peephole Camera but the house we purchased does not have a peephole on the front door. Instead of drilling a hole into my new door to install the Peephole Camera, is there any way to exchange my Peephole Cam for a Doorbell Cam? The camera is unopened and unused.
Hey @RingUser22. Where did you buy the Peephole Cam from? We recommend contacting the retailer that you purchased the device from to see if they can do the exchange. If you have purchased it from Ring.com, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.
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