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Doorbells Feature Request

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New Neighbor

Re: Doorbells Feature Request

When there is no internet detected by the doorbell it should be an option that is says out of order to the person at the door and suggests they knock. Otherwise they press the button and no one hears when our internet is down. Then they walk away.
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New Neighbor

Re: Doorbells Feature Request

This is the advantage of having an old fashioned doorbell connected to the ring
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New Neighbor

Re: Doorbells Feature Request

Low Battery alert  setting based on battery level.

 

One of the things that has irked me with the Ring doorbell, is when you try to go to Live View and get the message that Live View has been disabled due to low battery. It would be nice to be alerted when the battery gets to a level just above the point where Live view is going to be disabled.

So if Live View is disabeld when the battery reaches 5%, then tell me at 10% that battery is getting low.  Or let me choose the Batery Low alert level so I don't lose my Live View feature.

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New Neighbor

Re: Doorbells Feature Request

A Manual Firmware Update, something we can push manually to update devices since the auto update feature never bloody works.

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New Neighbor

Turn off video during day

I found how to turn off video notification on a schedule, but I need to turn off video on a schedule. Right now setting it to 4 hours of sleep 2-3 times a day is very frustrating.
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New Neighbor II

Re: Doorbells Feature Request

Roll back the latest firmware so my hardwired doorbell stops draining the battery
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New Neighbor

Phone mode feature

Most of the time I am in a situation where I would like to be able to interact with the person at the door like a phone call, ie no video, or a quick look at the video, and then put the phone to my ear and have the phone go into phone audio mode. 

Can this be put into the feature requests list.

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New Neighbor

Camera Orientation like the Security Cameras have

I just installed my Peephole Camera. We have a brass door knob. Instead of removing it I installed the Camera upside down. I hope the software can be updated to provide the same settings the indoor cams offer so the camera orientation can be adjusted????
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New Neighbor

Motion Zones Feature Request

I have my doorbell setup to capture video and alert me whenever motion is detected.  As you can imagine, I receive alerts several times a day but typically ignore them and review saved video if/when needed.

 

A very useful feature that would, in my opinion, increase the capability/functionality and value of the Ring product is to have different alerts available with each motion zone.  As an example, I could setup a zone like I have now, which would pickup pretty much anything.  I would typically ignore those alerts and review saved footage when necessary.  But I could also setup a zone for only my porch and a different alert from my larger area.  If motion is detected from this zone I would receive a different alert (getting my attention) which might prompt viewing of live footage.  It would also be useful for users as a more precise zone and different alert could be used to differentiate from a car driving by vs. an actual package delivery, etc.  The user would then know the package was delivered and retrieve it since Ring confirmed that activity occurred within a more precise zone.

 

In addition to what I have described above, another enhancement would be for the custom zones/alerts to be able to be labeled.  Whereas a zone like we have today (covering a very large area) might continue to appear as it does today, a more presice zone/alert would not only have a custom alert on the user's phone, but also display a custom message using the zone name (ie: "There is motion on your Front Porch") vs. simply using the Ring device name.

 

Thanks!

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New Neighbor

Can ring record prior 5-10 seconds BEFORE motion recording is triggered ?

I'd like to be able to see the 5-10 seconds or so of video right BEFORE an event happens to trigger the motion or doorbell recording. Is there a way to configure this with a Ring doorbell ?? I've seen other video/doorbell products you can do this with.