Doorbells Feature Request

In public there is no expectation of privacy. So recording shouldn’t be a problem.

My request is that you revert to the old firmware so that I don’t get false motion notifications all day.

Jennifer,

Thank you for asking for user feedback. My first Ring purchase was the peephole doorbell camera. This prompted me to purchase the Ring alarm. When visitors come to my home, they do not know where the doorbell button is. Since there is a light around the button, why could it not glow white to signify to visitors that this is the doorbell. I understand it will impact battery life, and i’m happy to charge it a bit more frequently if it meant that I get useage of the peephole doorbell.

So I’ve been a happy Skybell owner for a few years now, I chose them because I didn’t need to pay for a monthly plan. Since then, I’ve been moving into the Amazon Echo ecosystem, and I figure that one of these days I’ll switch to a Ring – I’m pretty impressed with your product, as I’ve helped a few friends set up theirs.

There’s one feature I’m waiting for. I want Alexa to answer the door.

I’m not talking about asking Alexa to answer the door. I want her to speak through the Ring when the button is pressed. “Hello, I’m Alexa. Who are you here to see?” "OK, I’ll let Bob know you’re here.
Alexa, I’m sure, is smart enough to sort out unwanted solicitors too.

You make that happen, and I’ll buy one tomorrow :slight_smile:

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Just make them work reliably… That would be a start

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I just got the Ring Doorbell 2 bundled with the Echo Show 5. I guess because they were being sold together I assumed they would have better intergration.

I would love it if when someone rang the doorbell the Echo show would just automatically show the video feed. having to ask it to show it and then wait for it to access ring is kind of a pain in the butt.

thanks!

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88 replies. I’m sure it’s been suggested already but

Here goes

I would love to see a micro SD slot for local cache capacity could determine amount of video stored

Thieves are smart and jamming Wifi is easy. Local SD card for cache would help fill that gap. Cache all video to SD first then sync to cloud. Might even help with battery life, wifi radios are power hogs.

My DLSR camera can record hours of 4K video to my sdCARDS. Just a suggestion

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Hi Jenn,

Is there any way of linking doorbells? I have a solar stick up cam and doorbell setup on my back terrace, but no way to hear when someone rings my front door. Any way to have the back Camera and/or doorbell chime with a distinct tone when someone’s at the front door?

Easy toggle for Disabling Your In-Home Doorbell Chime on Ring Pro

We love the ability to disable the in-home doorbell chime, especially when baby is sleeping. However it would be great to have the ability to easily toggle this on/off from the main screen or somewhere accessible, rather than digging through the settings

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If the app supports Siri integration, you can make a Siri shortcut to got straight to live view.

Hi,

Read through most of these and didn’t seem to find this feature requested. Apologies if this has been asked elsewhere.

Love the Ring products have both the security system and doorbell pro.

I would like to request that notifications contain a screenshot or picture when motion is detected on the doorbell cameras. It takes way too long to load up the app and wait for the live view to load. Most of the time the person is gone before the live view loads. At which point I have to view the history which also takes time for it to upload to cloud before being able to view. Have to constatly hit refresh for a couple minutes.

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I installed my Ring pro horizontally and the app is not optimized for that.

No, the instructions come with a level that it can only be mounted vertically.

Yes I know, but uch a feature would be nice and probably not very difficult to implement… I don’t see any obvious reason why this should not be possible.
I mounted mine horizontally and the only thing that is bothering me is that the picture is shifted to 90 degree… Which should not be hard to fix…
At the end I substituted my old doorbell, which was installed horizontally… My new ring doorbell covers the hole left from the old one…
I bet a lot of people (especially in Europe) have this problem. Here the doorbells are horizontal!!

This might be posted already so I apologize. I would really like the live view from my doorbell to instantly pop up on my phone when the motion sensor activates or the doorbell rings, instead of having to go through all the steps to get to the live view. Thanks.

@NorthernRing wrote:

This might be posted already so I apologize. I would really like the live view from my doorbell to instantly pop up on my phone when the motion sensor activates or the doorbell rings, instead of having to go through all the steps to get to the live view. Thanks.

It used to do this, does not appear to anymore, well, not on my tablets anyway, i do believe it still does on my phone for doorbel rings, its under Notification Preferences, In-App notifications, the wording is terrible though, and if you can figure out if on or off applies to showing the live view automatically, please let me know :wink:

i would like a dedicated on off button in the app so I could turn off all the functions on the doorbell so I can go out to say get the mail and not have a video load so me or any phones that share the account have to scroll through not knowing if it’s important or not. The person that’s home knows what happened but not the other one who’s say at work.

I have two problems with the Ring system.

  1. The first problem I have is that the Ring App must download videos. This is fine when you are on wifi but it is useless when you are away from wifi. The data-rates in many locations are too slow. The app should detect when data-rates are slow and download only a few JPEG still images from each video – unless the user ASKS THE APP to download the entire video.

  2. The Ring unit uses motion detection to wake up. It then connects to wifi and tries to send the video. What if the wifi connection doesn’t happen fast enough or is unreliable? There should be a microSD memory slot in the Ring unit to record the video so that it will always be preserved until a wifi connection can be established. You should be able to retrieve the microSD card from the Ring and watch the last video (user buys and installs a larger microSD card if they want a longer preserved time period).

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This has been mentioned by others but just adding kudos doesn’t seem to be enough so pardon me for being redundant.

I’ve owned the Ring Video Doorbell Pro for over two years and in that time two things have happened that I consider unacceptable. These are not “feature requests”. They are “fix it” requests.

First, when I installed it I could actually use it to answer the door. It was one of the reasons I bought it in the first place. As several others have said, the connection delay has become so bad that a feature that once worked well is now completely useless. I learned from reading this forum that there is another app (Rapid Ring) that solves this problem, at least for some people. (The reviews are mixed.) I don’t want yet another app to keep up with. Please, fix the one that used to work.

Second, the doorbell has gone offline a few times where it appears to have completely crashed. I don’t mean it lost its connection. It just died. I have to completely remove/restore power to regain its sanity. That’s not really my complaint. My issue is that the lack of any kind of notification means I cannot depend on this device. Obviously, it can’t send a notification if it’s offline. However, something should be polling devices to make sure that they are responding. If a device doesn’t respond, send a notification. It takes essentially no network overhead to simply ask a device once in a while if it’s still there. As it is, I am left to discover when the device has gone offline. Not knowing that a security device has gone offline dramatically weakens the security that it is supposed to be providing. By the way, if you use the app to try to connect to a device that is offline, the app reports that there is no internet connection. That is absolutely false and not helpful at all.

The bottom line is that a device that worked well for me at the start, has become something that I can no longer depend on. So while new features are nice, if the basics don’t work then all the new features in the world become totally meaningless. Please spend some time fixing the basics while you work on new features.

Thank you.

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I don’t expect phone to ring but I expect chime to ring as door bell and chime both are on same Wifi network. Internet down and you don’t know if someone is at door!