Doorbells Feature Request

When someone rings my doorbell, my first interest is seeing who rang it and (perhaps) talk to them before answering the door - that means I want an app that quickly gets me into Live View. Rapid Ring does a good job of this and it’s my first choice of an app for reacting to a ring event. But when I get a motion notice Live View seldom shows me what caused the alert - for motion I have to go back and review the video of the event. Since all Rapid Ring gives me is a Live View, motion notices have to be analyzed in the Ring app where I can opt for viewing recorded events.

Since I can pick which events an app alerts for I should be able to enable Rapid Ring for ring events and Ring for motion events - and that actually works. BUT - unless the Ring app is enabled for BOTH ring and motion the Motion Snooze option (which really only makes sense for motion events) does not work. For example, in the Ring app if you turn off ring and try to snooze Motion it tells you that “the feature is not available when Motion is turned off” even though Motion is actually turned on - if you also turn on Ring then Motion Snooze works.

This should be fixed so that Snooze works for whichever app is set to alert for motion. I should be able to snooze motion in the Ring app without also needing to configure the Ring app for ring too. Interestingly this works “backwards” - if I set Rapid Ring for motion (but not ring) then I can snooze motion in Rapid Ring and configure Ring for ring and it works - I just want the flexibility to use Ring for motion and Rapid Ring for ring without giving up the ability to snooze motion.

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I enjoy my ring doorbell, and I see the cameras available and all of the new items as well. Unfortunately I won’t be adding any new Ring items until you figure out how to integrate with Google. The “walled” system largely keeps me away from Apple products and it will do the same for me with Ring.

It’s an unfortunate philosophy in technology and in life to not play nicely with others.

Hi guys,

I recently bought a ring doorbell. Very cool I might add. However the lack of doorbell chime options from the app but more importantly the lack of chimes which you can use on the Alex is soooo limiting. Surely this has been asked for dozens of times but I cannot find any easy way to see the answers and I haven’t got all day reading evertyones requests.

Q: Will we soon be able to select our own sounds from which are loaded on our phones. For example I have a number of cool mp3 ring tones which would make great door bells.

Hopefully this will also be reflected with what I can set my Alexa’s all over the house to repeat/announce.

also the sound of doors shutting and opening for when the door sensors record open and closed movement, etc.

You have such a great product but it lacks customisation…

On a seperate note, are their any bennefits to using the ring chime over my Alexa? Please don’t say customised ring tones :slight_smile:

  1. When doorbell is pressed, Echo Show should have option to go to live view immediately without any action by me.

  2. When I recieve a motion detection and select the notification, there is too much of a delay and I often miss the action that caused the notification.

  3. Motion notifications that indicate “person at front door” vs “motion at front door”.

  4. Package identification, for example “package left at front door”.

Pleas show me the last week of people cominimg to my home

You can only see old events if your on the 30 day trial or paying for at least the basic plan.

Please add RTSP support. That’s standard feature for many security cameras.
Thanks

I would like to be able to detect and record motion on the street and make it available to the police. At the same time I don’t want it to trigger a notification. My suggestion is to enable this capability while retaining the notification I get when someone comes to my front porch. The doorbell already has multiple detection zones. One zone could be setup as record but do not notify.

so it seems this is a feature, but only with pro and elite? I don’t have custom motion zones on my Ring Doorbell two (wired/battery) or my Stick up Cam (wired). It seems the hardware here has to be mostly the same, just a difference in software? Why can’t the custom motion zones be available with the above hardware?

https://support.ring.com/hc/en-us/articles/360021842611-Utilizing-Motion-Zones-With-Your-Powered-Ring-Devices

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Please make your people detection actually work on all of your products, so cats, insects, shadows, headlights, and rain don’t set it off. I’m getting to the point where I just ignore the alerts, which makes me wonder why I’m still paying for your service. I hear from others the Nest cameras/doorbells do a pretty good job of facial and people recognition. I was generally happy with how easy the product was to install, but it’s really hard for me to recommend them to friends these days.

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Please add the ability to silence the doorbell push but still get the notifications. The doorbell rings throughout the house through my echo’s etc. and I have a newborn and if she is napping it is very disruptive. So when she is napping I would love the ability to snooze the doorbell.

Not sure if this is what you are looking for but you can disable the ring notification for your doorbell device in the Alexa app

Hello and thanks for that suggestion and that does work to turn off the echo’s but I would like to silence the doorbell entirely for brief periods especially when I know amazon deliveries are coming and baby is napping.

Regarding app launch and connect times being very slow -

If a still image could get sent to the phone quickly while the video was trying to launch, that would give me 90% of what I want. Or maybe have the option to have the motion and doorbell notifications open the overview screen, as I get stills off all three of my Ring cameras faster than I get video connected to one.

It seems like that adds fewer engineering challenges than optimizing the launch and connect speeds, that I’m sure Ring engineers are already hard at work on.

Rick

@just1Rick, I’m pretty sure they have this capability. There was one time (and only once), I actually got an iPhone notification with the image of what set it off from one of my floodlight cams. I was so happy and thought this was a huge turning point. Unfortunately, that was a week ago and it’s never happened again. What I sadly do now is open the Ring app directly and not through the notifications and wait for the video to become available or watch it live. As I’m sure it most folks experience, by the time you open the app, whatever set off the motion is no longer visible. So I’d rather wait for the video to become available or watch live. My reasoning is, I want the initial event video to be as small as possible, so it’ll become available more quickly. If you click on the notification, then it’ll start adding to the initial recording, making it longer, and delaying the time to see the beginning of the video, which is generally all you care about.

I have a Ring Pro (wired only), as well as a pair of Ring Spotlight Cams (the battery model), and I was wondering if Ring was thinking of adding any ability to either get time lapse videos from the app, or maybe adding a way to get still pictures in an automatable fashion (so I can make my own time lapse).

24 hours in 30 seconds seems a good ratio in this video, which I guess is a picture every 2 minutes or so.

https://twitter.com/Livestormchaser/status/1218996334142853120

Don’t forget to watermark the videos - your competition didn’t, and that video is getting spread widely.

Thanks,

Rick

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Is there a way to change the operation bar at the bottom of the replay so that you can see what happened at the first of the video?

@BellRung Mine worked until yesterday. Now it won’t. Only thing I see is wrong firmware. It doesn’t show “up to date”. Everything else is good and nothing changed on my iPhone or watch regarding notifications.

Is it possible for Ring to increase the record time from 20 seconds to at least 1 minute or 30 seconds beyond the detected motion period? 20-30 seconds is way too short.

I have all 3 of my RVD attached to doorbell wiring and they stay charged. We need the option to select ALL the benefits of Wired Ring Devices