Doorbell pro

I have a doorbell pro connected directly to the transformer that was included but it doesnt work. There are pro power cables included in the box but how to install this without an existing doorbell ?

@dddteunissen wrote:
I have a doorbell pro connected directly to the transformer that was included but it doesnt work. There are pro power cables included in the box but how to install this without an existing doorbell ?

Hello @dddteunissen ,

Hopefully this link to the online Ring Help page will clarify the setup for you:

https://support.ring.com/hc/en-us/articles/360022454432-Wiring-Diagrams-for-Ring-Video-Doorbell-Pro-Setup

and then select the choice of “One Ring Doorbell Pro Direct to Transformer” which I think you were asking about. :slight_smile: