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Doorbell has died

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New Neighbor

Doorbell has died

My doorbell hasn’t been ringing my Chime or alerting my phone. Tried to reinstall on my phone but not getting a spinning blue light to connect the Ring app to Ring network. No blue light while charging either. How do I get it fixed?
4 REPLIES 4
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Community Manager

Re: Doorbell has died

Hi @ris768. Since you're not getting any signs of life from your Doorbell, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.



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New Neighbor

Re: Doorbell has died

Hi. My doorbell never been set up

tru my iPhone.  I don't know what's the problem

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New Neighbor

Re: Doorbell has died

My doorbell died on June 20, 2020.  The ring website is totally worthless in my efforts to revive the device.  I tied to access the "chat" line.  Of course, I got the message that chat is not available!  Anyone out there who has some info on how to resolve the issue?  I certainly can't look to ring to help!

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Neighbor II

Re: Doorbell has died