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Doorbell Pro 2 way audio issue

SOLVED
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New Neighbor

Re: Doorbell Pro 2 way audio issue

Well how did you manage to reset the ring doorbell 2
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New Neighbor

Re: Doorbell Pro 2 way audio issue

I am having the same problem with my iPhone7 - very muffled sound at doorbell. Helped minimally by reset.

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New Neighbor

Re: Doorbell Pro 2 way audio issue

Dear ML1504,

 

Can you plesase tell us what did you do exactly to solve the problem?

 

Regards,

 

Dan

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New Neighbor

Re: Doorbell Pro 2 way audio issue

I emailed Ring.com, who kindly and efficiently sent a replacement with no hassle. The replacement unit works fine.

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New Neighbor

Re: Doorbell Pro 2 way audio issue


@davedottiger wrote:

I emailed Ring.com, who kindly and efficiently sent a replacement with no hassle. The replacement unit works fine.


same here.. 

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New Neighbor

Re: Doorbell Pro 2 way audio issue

How did you fix it??
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New Neighbor

Re: Doorbell Pro 2 way audio issue

hi would you mind sharing how you fixed the problem

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New Neighbor

Re: Doorbell Pro 2 way audio issue

Changed out the transformer
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New Neighbor

Re: Doorbell Pro 2 way audio issue

Got a stronger Transformer and switched out the old weak one🤷🏾‍♀️
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New Neighbor

Re: Doorbell Pro 2 way audio issue

What did you do? I have a Note 10+ and answering the door gives echo / feedback. My S8+ does not.