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Doorbell Pro 2 way audio issue

SOLVED
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New Neighbor

Re: Doorbell Pro 2 way audio issue

I had the same problem with my I phone. I followed some else’s suggestion and disabled the event history timeline and solved the problem.
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New Neighbor

Re: Doorbell Pro 2 way audio issue

I dont know if this the same for everyone here. i just get choppy broken audio when i switch to call. in playback it all seems fine. if im just listening in on live mode all good. but when i hit that green call button, boom  choppy and inaudible. i can barely understand them and they can barely understand me. soo annoying. im still running a samsung s7 android 8.0. i have the issue with the floodlight cameras as well same issue with the mrs samsung s9

 

anyone found a proper fix or know what to do. called up ring and they said nothing to do with us, its a samsung issue

 

thank you

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New Neighbor

Re: Doorbell Pro 2 way audio issue

I tried all solutions that I saw posted, nothing worked. When I turned down the ring DOORBELL volume under device general settings, problem solved. Turned it back up.... Squeel, down, goes away.
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New Neighbor

Re: Doorbell Pro 2 way audio issue

Solved by going into Account and turning off Timeline feature (Samsung Galaxy S20).
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New Neighbor

Re: Doorbell Pro 2 way audio issue

Installed Ring 3 plus and the 2 way sound worked for a day. Now it works for a few seconds then goes silent, then works for a few seconds then silent. Keeps doing this over and over.