I installed my ring 3 pro yesterday . I tested it away from the house and it appeared to work fine audio out and in. Today i couldnt hear the person at all but they could hear me. Rather frustrating start as I tried it three times away and at home . I have done all usual checks microphone button etc ..Anyone help please??
Hi @sdsmitty! To reset your Video Doorbell, please hold the setup button for 20 seconds. Once the Doorbell is reset, completing a setup in the Ring app will reconnect your device. I hope this helps!