Doorbell Pro 2 way audio issue

Back again after a bit more than a month with the same problem.

Polly parrot effect. Is there a way to contact customer support to ask for a replacement as this is really annoying and sounds like I have once again got something produced on a monday morning … Had to again reset the entire thing so now it works but I am not going to do this every month.

Strongly thinking of changing for the other brand as the overall experience is really not that great so far and especially as there is still no way to have the video feed automatically opened. Without giving any name, the other brand does it so why is it so difficult to get that basic functionnality added ??

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