Doorbell Pro 2 way audio issue

so where’s the dang solution? I don’t see it and the “goto solution” button just takes you to another post simply saying “thanks @Riley_Ring for posting steps to resolve” but the steps to resolve are nowhere to be found. I have the same exact issue. worked fine on my Pro for 6+ weeks now no sounds goes out to the person ringing doorbell.

Also, FWIW, why is there no restart button within the app to restart the device instead of having to ridiculously unscrew the cover, hold reset button, then completely set it up again losing all previous info for the initial setup? A simply restart button within the app that won’t delete everything would be nice for this kind of money being spent on a 21st century doorbell button!

Signed,

Frustrated

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