I am having audio issues as well. I just set up my new ring pro yesterday and when my husband and I were testing out the audio it sounded muffled and incomprehensible. The problem is only when attempting to talk to whoever is outside. I can hear whoever is talking outside through my phone but they cannot hear me. Please help! Thank you.
I have the same problem and use both an iPhone and Amazon devices such as Dot or Echo show to answer the doorbell. From the doorbell end I find the audio so bad that it is almost useless. My WiFi is fibre 72mbs and RSSI is 56. Surely the audio should be better than this. Ring Pro. Device was exchanged by Ring but no change at all.