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Doorbell 3 Plus Hardwiring

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New Neighbor

Doorbell 3 Plus Hardwiring

Can someone please give me a definitive answer on this?

 

I have a Ring Doorbell 3 Plus. I have a 24VAC transformer.

 

I do not have any other doorbells anywhere near the house. I simply want to hardwire my Ring 3 Plus (not a Ring 1, or a Ring 2, or a Pro, or anything else) to the transformer. Only the Ring 3 Plus will be connected to it.

 

Do I need to use a resistor?

 

I accidentally came across an article on Ring's website yesterday that said no because the '3' series has the components built-in, but now I can't find it again, and all the ones I can find say you should use a resistor!

 

So do I need one?

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Community Manager

Re: Doorbell 3 Plus Hardwiring

Hi @Sualdam. When installing a Ring Video Doorbell 3, a resistor is not required. When upgrading from a previous model, you may need to take the resistor out of the circuit, as previous models required an installation of a resistor. I hope this information helps!



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5 REPLIES 5
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New Neighbor

Re: Doorbell 3 Plus Hardwiring

Ah. Here it is:

 

https://support.ring.com/hc/en-gb/articles/360040904932-Important-Information-on-Upgrading-From-Ring... 

 

It clearly says no resistor is needed with the 3 Plus, but it isn't a specific installation article - just an 'upgrading' one.

 

And yet so many other installation articles either don't say anything about a resistor, or state that one is needed.

 

 

Highlighted
Community Manager

Re: Doorbell 3 Plus Hardwiring

Hi @Sualdam. When installing a Ring Video Doorbell 3, a resistor is not required. When upgrading from a previous model, you may need to take the resistor out of the circuit, as previous models required an installation of a resistor. I hope this information helps!



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View solution in original post

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New Neighbor

Re: Doorbell 3 Plus Hardwiring

Thank you

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New Neighbor

Re: Doorbell 3 Plus Hardwiring

Yes, first time install of a Ring 3 Plus, watched the you tube videos and posts that said the resistor was required.  I got the right voltage readings where expected but the existing mechanical chime wouldn't ring.  Removed the resistor and bingo - worked as expected and was louder than before (as expected) with only a 10VA transformer originally. I used a 16 VAC (read 19 volts at the terminals) 30 VA transformer.

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New Neighbor

Re: Doorbell 3 Plus Hardwiring

For me, the problem was mainly due to the fact that all the online stuff assumed you had a mechanical chime as well, and was a mix of generation 1, generation 2. generation 3, and Pro.

 

I just needed a yes or no on the 3 Plus - and only the 3 plus - being weired on its own with no other stuff wired to it.

 

Anyway, I got it hardwired no problem once I knew not to bother with the resistor (which I'd bought two of just in case).