Thank you for sharing your experience, as well as the solution you found. A Chime Pro is a great way to extend signal, decrease distance, and avoid major interferences. We hope you continue to enjoy your "Ring of Security".
What exactly is a chime pro network? Does this require additional hardware that I will have to purchase? I have the same problem, and by the time the app connects, the person at the front door has left. I would like to know how to make the app connect ssoner.
Great question @wdadli1 ! To add , the Chime Pro is similar to the Ring Chime but with a built in WiFi extender. Live view connection speed is dependant on signal strength, distance from router, Wifi speeds, efficiency/ age of router, mobile phone connection and more.
As an easy first step, I always recommend uninstalling and reinstalling the Ring app to ensure it is up to date. If you feel that Wifi signal is the culprit for a delayed connection to video streams, we definitely recommend checking out our Chime Pro .
To learn more about how the Chime Pro extends Wifi , take a look at this Community post. I hope this helps!