Hey @Arismac! I recommend first checking that the “ring alerts” toggle is toggled on in your app for that particular device. If this does not resolve it, try uninstalling and reinstalling the app on your mobile device. Let me know if this works! 
Hey @Arismac! I recommend first checking that the “ring alerts” toggle is toggled on in your app for that particular device. If this does not resolve it, try uninstalling and reinstalling the app on your mobile device. Let me know if this works!