Hey @RRSawh. Thank you for showing us pictures of what they looks like! If you could, please give our support team a call to ensure you are still within warranty, as the device itself will need to be replaced in this situation.
For that support, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. Let me know how this call goes! 